Payment: In order to confirm your reservation, we require a deposit of 50% of the total cost of your stay.
Cancellations: At Casa Flores Ajijic we rent our rooms by advance reservations only. When you reserve a room or rooms, we agree to turn away all other requests for the room(s) you reserved, guaranteeing to hold them for the dates you requested. We want our policy to be fair for our guests, yet prevent loss of income to our Inn by cancellations. We cannot be responsible for travel delays, health issues, inclement weather or early departures. Due to our limited number of rooms, cancellations affect us greatly, so when situations arise that necessitate a cancellation, we sympathize, however, we adhere to a strict cancellation policy:

Cancellations must be made 21 days prior to the scheduled arrival date or your deposit may not be refunded. If we are able to re-rent your room for the originally scheduled dates, your deposit will be returned, less a $20 USD processing fee. Guests are responsible for payment of all nights reserved, regardless of actual arrival or departure date. There will be no refunds for late arrivals or early departures.